8p888's Privacy Policy

Section 1

Introduction & Scope

8p888 is fully committed to protecting the privacy of platform users. This Privacy Policy ("Policy") applies to all personal information provided through the website, mobile version, and any services associated with 8p888.

By using our services, you are considered to have accepted the terms set out in this Policy. We ask that you read this document carefully before using our services.

This Policy should be read together with 8p888's Terms and Conditions. Should any conflict arise between the two documents, this Privacy Policy will take precedence on the relevant matter.

Section 2

What Information We Collect

8p888 may collect the following types of information. The purpose of collection is clearly stated in each case.

2.1 Registration & Identity Information

• Full name and date of birth (for age verification — only those aged 21 or above may open an account).
• Email address and mobile number.
• Username and password (stored in encrypted form).
• Relevant details from a national ID card or passport (where identity verification is required).

2.2 Financial & Transaction Information

• bKash, Nagad, Rocket account numbers or bank account details — for processing deposits and withdrawals.
• Transaction history: records of deposits, withdrawals, and bonus usage.
• Balance and wallet-related information.

2.3 Usage & Technical Information

• IP address, browser type, and operating system.
• Device ID and session tokens.
• Page visits, click patterns, and time spent on the platform.
• Gaming history: games played, bet amounts, win and loss records.
• Information collected via cookies and similar tracking technologies (see Section 7 for details).

2.4 Communication Information

• Content of messages sent to the support team via live chat or email.
• User feedback, complaints, and reviews.

Section 3

Purpose of Using Information

8p888 uses collected information only for the following legitimate purposes. No information will be used outside of this list.

We will never sell your personal information to third parties or share it commercially.

Section 4

Sharing Information with Third Parties

8p888 may share certain information with third parties in the following limited circumstances.

4.1 Payment Providers

Relevant information may be sent to the systems of bKash, Nagad, Rocket, or the applicable bank to process financial transactions. These institutions are governed by their own privacy policies.

4.2 Technology & Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive information necessary for the operational running of the platform. This information is shared under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed in the event of a court order or directive from a competent authority, a legal obligation under applicable law, or a fraud investigation. In such cases, we will only provide the minimum information necessary.

4.4 Business Changes

In the event of any restructuring, merger, or asset transfer involving 8p888's business operations, user information may be transferred. We will notify you in advance in such circumstances.

Section 5

Information Protection & Security

8p888 employs industry-standard technical and organisational measures to ensure the security of your information.

5.1 Technical Safeguards

• SSL/TLS encryption: all data transfers are handled through encrypted connections.
• Password hashing: stored passwords are never kept in a directly readable form.
• Firewalls and intrusion detection systems are active at all times.
• Regular security audits and vulnerability assessments are conducted.

5.2 Organisational Measures

• Access to information is restricted on a need-to-know basis.
• Staff receive regular training on privacy and data protection.
• Strict confidentiality agreements are in place with third parties.

No security measure is completely impenetrable; however, 8p888 maintains every possible effort to protect your information. If you notice any suspicious activity, notify us immediately at [email protected].

Section 6

Data Retention Period

8p888 retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained for as long as the account remains active.
• Even after an account is closed, information required to meet legal obligations may be retained for a specified period.
• Financial transaction records may be kept for an extended period for auditing and dispute resolution purposes.
• The retention period may vary in accordance with the requirements of applicable law.

Once the specified period has ended, information is securely deleted or anonymised in a way that prevents it from being used to identify any individual.

Section 7

Cookies & Similar Technologies

8p888 uses cookies and similar technologies for the proper operation of the platform.

7.1 Essential Cookies

These cookies are essential for managing sessions, maintaining login status, and ensuring security. The platform will not function properly without them and they cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember user preferences (such as language selection and interface settings).

7.3 Analytics Cookies

These collect statistics on platform usage to help improve service quality. The data collected is aggregated and anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from using certain features of the platform.

Section 8

Your Rights

As a user of 8p888, you have the following rights over your own information:

8.1 Right of Access

You may request at any time to know what information 8p888 holds about you. We will fulfil this request within a reasonable timeframe.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting support.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information required to meet legal obligations will fall outside the scope of this request.

8.4 Right to Object to Processing

If you believe your information is being processed inappropriately, you may raise an objection. We will discuss the matter with you directly.

8.5 Right to Data Portability

In certain circumstances, you may request to receive your information in a structured, commonly usable format.

To exercise these rights, send an email to [email protected]. We will verify your identity and fulfil the request where applicable.

Section 9

Protection of Minors' Information

8p888 strictly prohibits account registration and use of services by anyone under the age of 21. We do not knowingly collect any personal information from minors.

If a minor has mistakenly opened an account, all associated information will be deleted immediately upon our becoming aware of it. To report this, email [email protected].

Section 10

Policy Changes & Updates

8p888 reserves the right to amend or update this Privacy Policy as needed. In the event of any significant change, we will notify users in the following ways:

• Publishing a notice on the platform.
• Sending a message to the registered email address.

Continued use of the service after a change will be taken to mean that you have accepted the updated policy. If you do not agree with the changes, you have the right to close your account.

Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. The 8p888 support team is always ready to assist in both Bengali and English.

We will try to resolve your complaint in a fair and reasonable manner. If you are not satisfied with the outcome, you have the right to pursue the applicable legal course of action.

For more details, please visit our FAQ page or Terms & Conditions page.